High Risk Patients

We know many of you are concerned about either having received a letter stating that you’re in a higher risk group or you were expecting a letter and didn’t receive one. The data was also collected from hospital records so it’s not always clear to us why you may have received a letter.

For the latest guidance please visit the following sources:

  • GOV UK: Guidance on Shielding – for the latest updates on shielding guidance from Public Health England, as well as information on the Government support offer for those on the Shielded Patients List (SPL).
  • NHS UK: Who’s at risk from Coronavirus? – provides patient-facing information on health services and medical conditions.
  • NHS Digital: Shielded Patients List – for detailed information about the Shielded Patient List and the method that has been used for identifying people who may be clinically extremely vulnerable to Coronavirus.
  • NHS Volunteer Responders – the NHS is also providing further support to those at the highest clinical risk via the GoodSam App, which you can find out more by visiting www.goodsamapp.org, and NHS Volunteer Responders. People who are shielding can request support from the NHS Volunteer Responders by calling 0808 196 3646 between 08:00 and 20:00. This service will not replace any local voluntary referral schemes already established but will complement these.